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Procurement

Courier & Shipping - DHL

QMUL Export Account: 235320175,    QMUL Import Account: 237580944

Contracted Supplier

DHL International (UK) Ltd

Contract Description

International Courier and Mail Services

Contract Term

22/06/2026 – 21/06/2028

How to Register an Account

To create a new MyDHL+ profile, please follow the steps below:

1. Send a request by filling in the MyDHL+ Account Request Form. Please allow 2 working days for your request to be processed. 

2. Once processed, you will receive an email notification from DHL requesting you to Create a Password. Follow the link and prompts to create your password.

3. After your password has been created, login to update your delivery and contact details. To do this, navigate to My Profile > Manage MyDHL+ > My Default Shipping Address.

NOTE: Company name is: Queen Mary University of London

After your details are updated, you can start creating your shipments. 

If you have any questions or face any issues, please reach out to procurement-finance@qmul.ac.uk, referencing DHL in the subject line.

How to Place an Order

Please see guide on how to Create a Shipment: MyDHL+ How to Create a Shipment - Step-by-Step Guide.pdf [PDF 1,505KB]

NOTE: Remember to Enter a QMUL Purchase Order number for all shipments (Import & Export)

Shipment Settings: MyDHL+ My Shipment Settings [PDF 116KB]

DHL FAQs: MyDHL+ FAQs.pdf [PDF 433KB]

Supplier Contact Details

Customer Services    0844 248 0844 and Customer Services Help Chat

IT Support Helpline  0844 248 0521 (opt 2 then opt 3)

Queen Mary Procurement Contact

Nishat Hussain - Category Manager

Procurement, Finance Department

Tel: 020 7882 8206

Email: nishat.hussain@qmul.ac.uk

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