MyHR Frequently Asked Questions
Yes. Currently myHR is available to Queen Mary staff via web-browser only. This is accessible from both QM managed laptops and mobile devices, subject to SSO login credentials.
To login into myHR, you will use Single Sign-On (SSO) and Multi-Factor Authentication (MFA). For SSO, you'll need your Queen Mary username (e.g., abc123@qmul.ac.uk), password, and a verification code from your chosen MFA method, which is often the Microsoft Authenticator app. Guidance on how to setup MFA is available on the IT Services website.
Any login issues should be raised with the IT Service Desk team.
- Personal data: title, forenames and surname, known as and previous surname (if applicable)
- Contact details: home address, contact numbers and email address
- Bank account details: sort code and account number (only last four digits shown)
- Emergency contact details: name, address and contact numbers of your next of kin
- Equal opportunities information: gender, ethnicity, nationality and disability
- Pay documents: you can view and print your monthly payslips and P60 forms.
You will also be able to submit requests for sickness or annual leave for managers to authorise.
Yes, within myHR you can edit your personal details. This submits an electronic form to ResourceLink (core HR/Payroll system) and automatically updates your record.
If you change any of your details an email is generated to yourself for security purposes informing you that your details have been amended.
We do not hold appointment information previous to 2001 electronically on the core staff database. Therefore it is not available through MyHR. The College migrated to the current database in 2001 and managerial decision was made then not to import appointment history before this date. If you wish to see this information, it is held in a paper based format and your relevant HR contact can provide this for you. The fact that these employment details do not appear on MyHR does not have an impact on your pension or any other employee related payments.
Managers can see basic employment details such as start dates, employment history (including grade details) and absence details all relating to the day to day management of staff. Managers can not see personal data such as home address, bank details or equal opportunities information (disability, ethnicity etc). If you have any queries around this please contact your HR team.
Both half days and full days sickness can be recorded.
Sickness records are updated on myHR throughout the month, but are processed/uploaded to your payslips by the payroll team on the 8th (or nearest working day) of each month. For this reason, some absences may appear in the subsequent payslip.
An employee is only ever recorded as absent for one reason, for example, sick or on holiday. They cannot be both sick and on holiday. If you have a specific case to discuss please contact the HR team.
Your absence may have been entered as an open-ended absence. This means your absence is treated as on-going until such time it is closed.
Please contact your line manager to ensure your absence is closed as soon as you have returned to work. Alternatively please contact the HR team.
Manager Reports are simple reports that line managers can access through MyHR to report on staff they manage.
Currently there are four default reports available, which will show information on the staff you manage. These are: Absence Between Two Dates | Absence Summary for Year | Length of Service | List of Employees
They are in ‘Manager View’ on MyHR that is available to all managers. Go into Manager View from the MyHR home page via My People. On the left hand side there will be a link to ‘Manager Reports’.
As long the staff member with more than one post reports to you in some capacity, they will be included on your reports. When post details are displayed, they will be for the post that is relevant to your team.
However please note that absence is attached to the staff member rather than a specific post. This means the absence reports may show days they had off when in a post that isn’t in your team or department.
You will need to contact the HR team in the first instance. They can discuss the issue with you and amend or correct the data in the core system which is reflected on MyHR.
You can print off the reports by selecting [Print] in the bottom right hand corner of the screen. You cannot currently export this data to Excel or any other software programs. However you can highlight the results table on MyHR, copy it and paste it into MS Excel or MS Word etc.