Client Relationship Management
In this programme we explore the fundamentals of best practice in managing client relationships.
Our expert faculty and industry experts will give guidance on a range of issues including:
- How to you choose which clients you should do business with?
- What are the best ways to create good connections with your clients, giving them a great ‘customer experience’ and building deep levels of trust for long-lasting relationships?
- Do you truly understand how your clients ‘buy’, and the issues you will need to address in their mind to win their business?
- What are the best ways to turn your clients into advocates of your business, building your reputation in the market?
For course availability, please contact our Hub for Professional Practice: law-hub@qmul.ac.uk.