How to Purchase IT Equipment
Using e-marketplace : Please note, only colleagues with ‘buyer’ permissions in Agresso can access the e-marketplace. We advise working with local administration / finance staff to place orders. Further support on how to access the e-marketplace and user guides can be found here: https://www.qmul.ac.uk/finance/intranet/agresso/
Detailed instructions on how to use e-marketplace if you have buyer permissions can be found in this guide: https://www.qmul.ac.uk/finance/intranet/agresso/media/agresso/systems-training/195138.pdf
Laptops & Mobile Devices
| Item Type | How to request | How is this funded | More information |
|---|---|---|---|
|
Laptops (recommended and exceptions) |
Self-service portal (Hardware Provisioning - Device Request or New Starter Full Set up Request if requesting everything for a new starter) |
ITS fund up to £1300 per device per staff member. The additional is funded locally by departments and will require departmental approval. If a second device is required this is to be funded locally. |
Hardware Procurement and Disposal |
|
Laptop Docks including DELL Hub monitor and standard USB-C |
Self-service portal |
Provided per desk as standard. If additional are required, these are to be locally funded by departments and will require departmental approval. ITS can support with sourcing a replacement of these items if lost or broken. Raise a ‘General Request’ form within Service Now. |
|
| Laptop Chargers |
Laptop chargers are provided with laptops.
Other laptop chargers are available via E-Marketplace (Agresso). |
Laptop chargers are provided with laptops. Other laptop chargers are available via E-Marketplace (Agresso). Replacement chargers for standard laptops, if lost or broken, can be picked up from one of our collection sites – there is no need to raise a ticket. |
|
| Mobile Phones including contracts | Self-service portal (Mobile Device Request Form) |
Locally by department |
Mobiles and smartphones |
|
Tablets (Self - Managed) iPads (Can Be Managed) |
(Hardware Accessories Form – select ‘other’ from the drop down menu) |
Locally by department |
Apple Macs and tablets |
Peripherals & Accessories
| Item Type | How to request | How is this funded | More information |
|---|---|---|---|
|
Anti-glare / privacy screen |
Locally by department. |
||
| Headphones, earphones, and headsets |
These items are provided to staff members when they join Queen Mary along with their laptop device – you can request these items by raising a ‘new starter request’ in the Self-Service Portal.
If additional, or non-standard are required, then please purchase via |
ITS funded – one per staff member.
If additional or non-standard, locally by department. |
|
| Keyboards including wireless |
Standard keyboards are provided per desk in working spaces. Replacements can be picked up from one of our collection sites – there is no need to raise a ticket. If additional, or non-standard are required, then please purchase via E-Marketplace (Agresso) |
ITS funded – standard per desk.
If additional or non-standard, locally by department. |
|
| Laptop Sleeve | E-Marketplace (Agresso) |
Locally by department |
|
| Mice including wireless |
Standard mice provided per desk in working spaces. Replacements can be picked up from one of our collection sites – there is no need to raise a ticket. Request replacement via Self-service portal If additional, or non-standard are required, then please purchase via E-Marketplace (Agresso) |
ITS funded – standard per desk.
If additional or non-standard, locally by department. |
|
| Phone / Tablet Cover | E-Marketplace (Agresso) |
Locally by department |
|
| Tablet Pen | E-Marketplace (Agresso) |
Locally by department |
|
| USB Microphone | E-Marketplace (Agresso) |
Locally by department |
|
| Webcams | E-Marketplace (Agresso) |
Locally by department |
|
| Graphic Cards | E-Marketplace (Agresso) |
Locally by department |
Cables & Adapters
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| Convertors and Connectors | E-Marketplace (Agresso) |
Locally by department |
|
| DisplayPort to HDMI adaptor | E-Marketplace (Agresso) |
Locally by department |
|
| HDMI cables | E-Marketplace (Agresso) |
Locally by department |
Computer Hardware & Components
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| Desktop PCs |
Laptops are the primary device option for staff, with docks and hub monitors being provided as standard per office desk for colleagues to use. Desktops and all in ones are therefore not provided unless there is a specific occupational health or real operational need. Self-service portal (Hardware Provisioning - Device Request Form) |
Locally by department |
Desktop and Mobile Computing |
Storage & Data Management
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| Data storage (cloud) | Self-service portal |
Varies per system
|
|
| Data storage including USBs and external hard drives |
(business justification, policy agreement and and exception approval required) If required, these items should be ordered via ITS using the ‘Hardware Accessories Request’ form and selecting ‘Other Peripheral / Accessory’ from the drop-down menu |
Locally by department |
|
|
Random Access Memory (RAM)
|
Self-service portal |
Locally by department |
Power & Charging Solutions
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| Battery packs | E-Marketplace (Agresso) |
Locally by department
|
|
| Spare chargers (laptop, tablet, mobile phone, accessories) |
Self-service portal for additional standard laptop device chargers, all others via E-Marketplace (Agresso) |
Locally by department |
Display & Audio Equipment
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| AV equipment | Self-service portal |
Locally by department
|
|
| Screens - Standard PC monitors, TV screens, and LED displays | Self-service portal |
Locally by department |
Desktop and Mobile Computing |
| Projectors (including parts) | Self-service portal |
Locally by department |
|
| Speakers | Self-service portal |
Locally by department |
Printers & Office Equipment
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
|
Printers and Scanners |
Self-service portal |
Funded by ITS for central spaces
Locally by department for others
|
|
| Consumables including paper and ink cartridges | E-Marketplace (Agresso) and Self-service portal |
Funded by ITS for central spaces
Locally by department for others
|
Virtual Reality & Emerging Tech
| Item Type | How to request |
How is this funded |
More information |
|---|---|---|---|
| VR Headsets | Self-service portal |
Locally by department
|
IT Equipment Lifecycle
If you are looking for information on how to items are funded, replaced if broken or lost, or returned on staff member departure, please visit this page: IT Equipment Lifecycle