Desktop and laptop PCs

Ordering Devices

Devices must be ordered by gaining authorisation from your line manager and by raising a ticket via the self-service portal as a ‘Device Request’ or ‘New Hire Request’ request type for new starters. Devices cannot be requested via ‘General Requests’ or by emailing Service Desk.

ITS fund up to £1300 per device based on one device per staff member. The additional, if needed, is funded by departments and will require departmental approval. Note, second devices are only approved in exceptional circumstances either for personal health reasons or for research purposes.

Please refer to the IT Equipment Approvers for a list of staff from your department who can authorise IT equipment requests as an equipment approver will need to be selected on the ticket you raise.

Should the standard Managed Service or recommended device offering not meet your requirements/fulfil your needs, a business justification will need to be provided. For more information on this please visit the exceptions section on this page.

For more information about hardware procurement please visit this page.