Communications

The three Faculty Communication Management teams serve as a link (or main point of contact) between the Faculties they represent and the expertise of the central Communications team.    

Our core purpose 

 Our role is to highlight the incredible work our three Faculties do. We do this by 1) developing strategic communication plans that help set the agenda for what each Faculty should be communicating and how it does so; and 2), by ensuring that support, guidance and resources are available in the central Communications team to make these strategic communications plans successful.   

Get in touch 

If you have any questions or requests, please email

FMD s.prout@qmul.ac.uk and h.lucas@qmul.ac.uk

HSS morgan.williams@qmul.ac.uk and j.cleeton@qmul.ac.uk

SE m.bradshaw@qmul.ac.uk and i.zolotareva@qmul.ac.uk

The Events and Ceremonies Team are responsible for planning and delivering Queen Mary’s most high profile events including all graduation ceremonies, undergraduate open days and a programme of strategic event activity. The team also manage Queen Mary presents, a programme of activity that houses Queen Mary’s public facing moments under one roof, enhancing our reach and reputation whilst ensuring that anyone, anywhere, can be part of the discourse.

The Events and Ceremonies Team provide advice and guidance to other event organisers across the university and run a community of best practice – the Events Forum.

The best way to contact the Events and Ceremonies Team is via events@qmul.ac.uk. For all queries related to graduation please contact the team via graduation@qmul.ac.uk.  

Dispelling the myths

• We don’t book space. For venue bookings please contact the venues team in estates (venues@qmul.ac.uk) and Timetabling (timetabling@qmul.ac.uk).
• We don’t book accommodation (stay@qmul.ac.uk).
• Whilst we deliver a lot of major events, our team are not responsible for the delivery of all events.

If your enquiry refers to an event not being directly organised by the Events Office, we may direct you to another member of staff.

Important links

• Events at Queen Mary
• Events forum and Queen Mary presents – we have developed a series of template documents to help you organise your events. The toolkit was developed as part of the Events Forum which aims to encourage collaborative working and forming of relationships with a goal of establishing Queen Mary as a leader in event management. If you would like to join the forum please contact events@qmul.ac.uk.
• Events Forum Toolkit 

The Internal Communications team is responsible for staff and student engagement via central communications channels. We manage content on MyQMUL and Connected, the student and staff intranets. We also produce weekly staff and student newsletters to share the Queen Mary community’s achievements, news, events and useful information. The team also manages a number of projects throughout the year, including promotion of NSS and other student surveys, Welcome and induction communications, and inclusion engagement campaigns. 

Email: internalcomms@qmul.ac.uk

We can help with: 

• Advising on developing internal communications strategy for staff and student activity 
• Sharing news, events and other content with staff and students 
• Designing and coordinating campaigns and one off engagement activities (eg Black History Month, Welcome Week, Climate Action Week).
• Providing full communications support for Strategy 2030 projects (Strategy Delivery Office projects) 

For more information view the Internal Communications Support pages.

Our team is made up of designers and content producers (written and audiovisual). We’re responsible for ensuring adherence to Queen Mary’s verbal and visual brand identity, as well making sure colleagues around the University have the tools and templates they need to produce high-quality branded materials.

We receive briefs from across the University, and produce a variety of work in response - 

• Design - Print and online materials (e.g. posters, flyers, prospectuses, online graphics, campus branding, event materials and brand consultation)
• Photography/video - Capturing and editing photos and video footage (e.g. events, promotional footage, case studies)
• Website - Building and designing web content (e.g. creating/editing webpage content, designing website architecture)
• Copywriting - Producing and editing copy for print and online platforms

One of our central purposes is to work closely with our marketing team, ensuring student recruitment marketing materials are as strong as possible.

We pride ourselves on being a friendly, solutions-focused group, so please drop us a line at content@qmul.ac.uk with any questions.

Important links

• Content job booking form – Use this link to book a job with the content and brand team. If it’s straightforward, we’ll be able to brief it in immediately, and will give you an ETA. If it’s a little more complex, we’ll organise a meeting to chat about your project in more detail.

The Media Relations Team helps build and maintaining the reputation of Queen Mary – communicating its achievements and values to the outside world through national and international media. 

The central Media Relations team and the Faculty Communications Managers and Faculty Communications Officers also work alongside hub and spoke communications colleagues in other departments such as Strategy. There is also an International Communications Manager who works closely with Queen Mary’s Global Policy Institute. 

We can help with: 

• Media training for spokespeople  
• Crisis communications, working with Internal Communications 
• Media relations advice

For media relations contact: press@qmul.ac.uk 

For international contact: p.munoz@qmul.ac.uk 

For faculty comms please contact the individual faculty directly:

FMD s.prout@qmul.ac.uk h.lucas@qmul.ac.uk

HSS morgan.williams@qmul.ac.uk and j.cleeton@qmul.ac.uk

SE m.bradshaw@qmul.ac.uk and i.zolotareva@qmul.ac.uk

The social media team manages the delivery of content across Queen Mary’s corporate accounts and collaborates with a range of stakeholders to co-ordinate activity across the University’s many social channels. The team is also responsible for developing social media training resources and the University’s social media strategy, and leads the university-wide Social Media Network.

To join the network or for any other queries, contact the social media team by email: socialmedia@qmul.ac.uk

The web team manages the central Queen Mary website. We provide full in-house technical support to all schools and departments across the university.  

We’re experts in front-end development and user experience design, web functionality, site setup, web traffic analysis, web security, accessibility, user training, technical best practice guidance and more.  

Whether you’ve got a small technical issue that needs fixing, or you’d like to initiate a larger-scale web project, please get in touch and we’ll book a time to work with you. 

Email websupport@qmul.ac.uk 

Important links

• T4 Support - Guidance and help with using Queen Mary's content management system to make changes to your School or Department website.
• Join the Web Users Group on Teams
• Web project booking form - Please fill out this form with as much detail as possible. This will help us fully understand your requirements and ensure we deliver a successful solution.